The rules that guide how banks work with Executors and probate professionals have been updated for the first time since 2012. With probate now largely online, digital banking as the norm, and more firms offering probate services, the previous guidance was long out of date.
The 2026 update brings everything in line with modern practice and aims to make dealing with banks during an estate administration smoother and quicker. Here’s a simple overview of what’s changed.
1. Clearer Information Requirements
Banks now set out more clearly what they need when someone passes away, including:
- An official death certificate
- The full name of the deceased (including any known aliases)
- Last known address
- Account details (if known)
Having these details ready helps avoid delays in the very early stages.
2. Recognition of Regulated Professionals
Banks may now check that a probate practitioner is properly regulated and insured. This supports smoother communication between banks, Executors, and professional firms.
3. More Guidance on Releasing Funds Before Probate
Most banks will release funds for essential estate expenses before Probate is granted, such as:
- Funeral costs
- Inheritance Tax
- Probate fees
This remains subject to each bank’s internal policy and rights of set‑off. However, the updated Protocol clarifies that reasonable pre‑probate payments can be considered. This should help families keep the process moving, especially where IHT must be paid before an application can be submitted.
4. Better Communication Standards
Once a bank is told of a death, letters and statements should no longer go to the deceased. They should go directly to the Executor or appointed professional.
5. A New 15‑Working‑Day Service Aim
The Protocol introduces a 15‑working‑day target for certain actions. It isn’t legally binding, but it does create a helpful standard.
What This Means for Executors
Your duties haven’t changed, but the process should now feel more consistent and transparent.
Key points to remember:
- Be prepared early, having the correct documents ready saves time.
- Some funds can be accessed before Probate (depending on the bank).
- If using a professional, banks may ask for Letters of Authority and may verify their regulation/insurance.
Estate administration can still be complex, especially with multiple accounts, tax considerations, or debts. Professional support can help avoid delays and ensure everything is handled correctly.
